How to return an item to Amazon: It can be disappointing when you find something online and it doesn’t meet your expectations. Luckily, Amazon makes returning your items very easily. First of all, you want to process the refund online so that you have an option or get your money back. Then, you want to bundle and deliver the returned item to finalize the return. If you ordered from Amazon immediately and it’s within 30 days of delivery, you can usually get a full refund or a replacement. If you received the item as a gift or you purchased an item through a 3rd Party on Amazon, you can still return your item but the process is a little unique.
Getting a refund for an item you ordered
Log in to the Amazon account you ordered the item from.
- Find the login information for the account you got the item from and go to https://www.amazon.com. Once there, scroll to “Sign In” at the top right of the screen and click the yellow “Check In” button. Then, enter your username and password in the provided fields.
- If you have forgotten your password, click the “Forgot my password” link to reset it.
Click on “Order” at the top right of your display screen.
- Click on “Orders” at the top right of the home display screen to view all the current orders you have placed. This will provide a separate screen that you can use to test your purchase information and begin the refund process.
Click “Return or Update Item” next to the item you want to return.
- The “Go back or change gadget” button should be to the right of the order you want to return to. By clicking on it you can reach the following page inside the return method.
Explain the purpose for which you wish to return the item.
- How to return an item to Amazon: Select the reason for return inside the drop-down menu. Typical options include faulty gadget, not desired, wrong length, and different options. Click on the option that best suits the scenario and then press the Publish button.
- You can also upload more information about the return inside the text field below the drop down menu but it is not necessary.
Request a reimbursement or replacement for the item.
- If you need your cash back for the item, click the Refund button. If the item you purchased is defective and you need a replacement, you can click Replacement.
- Once the refund is initiated, it typically takes 3-7 business days to reflect in your account.
- The refund can be made to the card you purchased the item from, or you can receive a credit score to your Amazon account if the item was a gift.
- When you initiate reimbursement, you must return the item within 30 days.
Choose the return approach.
- In most cases, you can either drop the item off at a UPS, USPS, or DHL area or have someone pick up the item at your address. Choose the option that is most convenient for you.
- You must rebundle the item before returning it.
Returning a gift you received
Go to the web, go back to the center and click the middle button.
- Go to https://www.amazon.com/returns to visit the Amazon Online Returns Center. Right here, you can withdraw gifts purchased on Amazon. As soon as the web page loads, click the middle button that says “Return a Gift.”
Create or log in to your Amazon account.
- How to return an item to Amazon: When you click the “Go back to current” button a brand new display screen will pop up and prompt you to enter your account information. If you already have an account, enter your details and click “Publish”. If you don’t have an account, you will need to create one.
- Click the “Create Your Amazon Account” button at the bottom of the login screen to create a new account.
Enter a 17-digit order limit if the item is a gift.
- When you click the “Return a Gift” button, you will be taken to a 17-digit order number. This can be determined at the bottom left of the packing slip. Enter the wide variety and press input to go to the order page for that item.
- The order quantity will look something like 123-1234567-1234567.
- If you can’t find the order range, you can call Amazon customer support and provide details about your bundle which can help them find a wide variety of orders.
Click the “Return or Update Item” button.
- The “Go back or change item” button should be to the right of your current image. Clicking this button will take you to the next web page in the return method.
Select the reason for return in the drop-down menu.
- Let Amazon understand why you want to go back to the present. Reasons should include whether the present is faulty, not suitable, or not what you wanted. You can provide additional details about why you’re returning it in the text content box below the drop-down menu.
Request a reimbursement or replacement for the item.
- If you need to get the money back, Amazon will upload a credit equal to the acquisition fee to your account. If the item you purchased is defective and you need a replacement, click “Substitute”.
- When you initiate a refund, you must return the item within 30 days.
Choose how you will withdraw the gift.
- How to return an item to Amazon: When you request a refund or replacement, you’ll go to a screen with specific options you can choose to send your gift back. Typically, you can drop the item off to UPS, USPS, or DHL or have someone pick it up. Choose which method you like and study the rest of the commands given.
Returning gadgets from third party dealers
- Log in to the Amazon account you ordered the item from. Go to https://www.amazon.com and click “Sign In” at the top right of the display. Login with the username and password you used to purchase the item you want to return.
- If you receive the wrong item, you can cancel the order within half an hour of placing the order.
Click on “Order” on the right side of your display screen.
- How to return an item to Amazon: Click on “Orders” to see all your recent orders. Find the item you purchased from the 3rd party dealer in this list.
Click the “Request a Refund” button.
- When you request your refund, you will be redirected to a new web page prompting you to explain why you are returning the item. Select the purpose for which you are returning the item and provide information about why you want to return it.
- When you submit your order, you will receive an email from Amazon within a week letting you know if the request has been popular or not.
- Follow the shipping instructions provided in the electronic mail to return the item to the seller.
Packing and Delivery Your Goods Below
Print a return label.
- How to return an item to Amazon: Once you receive your refund online, you will be prompted to print a return label. If you don’t have a printer, you can send the label to someone who can print it for you.
- If you haven’t printed your return label before, go to “Orders”, then click the “Print Packing Slip” button next to the item you want to return.
Securely percentage your items directly into the field.
- Carefully place the item in a field and include any paperwork that first came with the item. Wrap peanuts or rolled newspaper around the item to protect it in transit.
Tape the label to the front of the box.
- How to return an item to Amazon: Cover the entire label with clear strips of tape so it remains secure in the container during transport. Amazon covers postage on the label so you don’t have to pay more to return the item.
Drop off your package or pick it up at your office.
- Depending on what you selected when re-picking an item, you can now either drop the item off at the delivery area, or you can drop off the bundle during a specified time for a United States driver to pick up. Once you have shipped your item, your return is complete.
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